Iberostar Selection Diar El Andalous

I am writing to express my sincere gratitude for the wonderful experience I had during my recent stay at your establishment. From the moment I arrived, I was captivated by the welcoming atmosphere and the excellent service provided by your staff. The overall environment at your property was truly remarkable. The beautifully maintained grounds, accompanied by the tranquil ambiance, created a serene and relaxing atmosphere that made my stay exceptionally pleasant. I commend your team for their professionalism and attentiveness, ensuring that every guest felt valued and well-cared for. My room was a haven of comfort and tranquility, offering a peaceful retreat after a long day of exploring. The attention to detail and cleanliness were apparent, and the amenities provided added a touch of luxury to my stay. However, I regret to mention that there was a discrepancy in the food quality during my visit. While most dishes were enjoyable, there were a few instances where the taste fell short of my expectations. I believe this is an area where a slight improvement can be made to further enhance the overall dining experience. I would like to take a moment to address a concerning incident that occurred during my stay. Unfortunately, my watch was stolen from the pool area. I wanted to bring this to your attention as a reminder to guests to be cautious and ensure the security of their personal belongings at all times. While this incident was disheartening, I understand that it is an isolated occurrence and should not overshadow the many positive aspects of my stay. special thanks to Mr. Hatem and Mr. Emad they spen a remarkble work for make the stay experiance better. Warm regards,

-Check in at reception was very smooth and easy. We were given our room early and received a free upgrade. -The room was spacious and immaculately clean. Bed very comfortable. Bathroom squeeky clean. Fridge very handy. Toiletries of very good quality. Bathrobes and slippers are a bonus. Complimentary fruit basket and a Birthday cake! We also received two bottles of Tunisian olive oil and a couple of coffee mugs as a gift. -Staff are the best. Very polite and attentive. Extremely kind and friendly. -Swimming pools are clean and large. Loungers comfortable. Staff always helpful by the pool. Pool bar great. -Beach very clean. Never seen sand this smooth in my life. Beach showers are very useful. -Spa staff were excellent. Treatments very reasonably priced. -Buffets were very good. Different types of recipes every day. There's always new food varieties to sample. All fresh food. -Overall, the best holiday resort we've ever been to. Will definetely be coming back again. -Thanks to everyone for making our time most enjoyable and relaxing.

Great staffs, very clean, nice food ranges

This is easily the best hotel is Sousse, stayed with my partner for 7 nights and booked up again before we’d even checked our, all staff are welcoming and friendly throughout the stay, a huge thank you to Fethi in the lobby who never let us go thirsty, always on hand with more refreshments and snacks no matter how busy it got, always made time for us. Hamdi in the buffet restaurant would always make sure we had a nice table by the window as we loved the beach/pool views and always had refreshments waiting for us and Aziz in guest relations, was so welcoming and had a lovely conversation with myself regarding potential honeymoon stay and our next stay. The rooms are modern and have stocked mini bars with robes, slippers and a fruit bowl on arrival (in star prestige.) The bathrooms were stocked with lovely smelling shampoos/conditioners and body washes, full sizes not small minis. I cannot rate this place any higher than a 10 but it is amazing. Nothing is too much for them!

I stayed for a long weekend at Iberostar Diar el Andalous again. It was my third time, and I am always happy to come back to relax a bit. There are a couple of reasons why I am a returning customer. First, the location of the hotel is close to Enfidha Airport—it takes only 25 minutes by car, which is very convenient for me. Second, it has a beautiful private beach. Third, the spa center and the gym are fantastic. However, the main reason I am a returning guest is the absolutely great customer service at the hotel. The staff provide outstanding service. Mohamed, the assistant director, and Imed, the guest manager, along with his assistant, are absolutely brilliant. I would also like to give special thanks to Fatima and Sondes at the spa center for their excellent service. Additionally, special thanks to Najwa, the very kind cleaning lady who kept my room super clean, and Hajer, the lovely receptionist who was endlessly kind, helpful, and professional. I had a short but wonderful stay at the hotel, and I will definitely come back again.