Iberostar Selection Diar El Andalous

I am writing to express my sincere gratitude for the wonderful experience I had during my recent stay at your establishment. From the moment I arrived, I was captivated by the welcoming atmosphere and the excellent service provided by your staff. The overall environment at your property was truly remarkable. The beautifully maintained grounds, accompanied by the tranquil ambiance, created a serene and relaxing atmosphere that made my stay exceptionally pleasant. I commend your team for their professionalism and attentiveness, ensuring that every guest felt valued and well-cared for. My room was a haven of comfort and tranquility, offering a peaceful retreat after a long day of exploring. The attention to detail and cleanliness were apparent, and the amenities provided added a touch of luxury to my stay. However, I regret to mention that there was a discrepancy in the food quality during my visit. While most dishes were enjoyable, there were a few instances where the taste fell short of my expectations. I believe this is an area where a slight improvement can be made to further enhance the overall dining experience. I would like to take a moment to address a concerning incident that occurred during my stay. Unfortunately, my watch was stolen from the pool area. I wanted to bring this to your attention as a reminder to guests to be cautious and ensure the security of their personal belongings at all times. While this incident was disheartening, I understand that it is an isolated occurrence and should not overshadow the many positive aspects of my stay. special thanks to Mr. Hatem and Mr. Emad they spen a remarkble work for make the stay experiance better. Warm regards,

-Check in at reception was very smooth and easy. We were given our room early and received a free upgrade. -The room was spacious and immaculately clean. Bed very comfortable. Bathroom squeeky clean. Fridge very handy. Toiletries of very good quality. Bathrobes and slippers are a bonus. Complimentary fruit basket and a Birthday cake! We also received two bottles of Tunisian olive oil and a couple of coffee mugs as a gift. -Staff are the best. Very polite and attentive. Extremely kind and friendly. -Swimming pools are clean and large. Loungers comfortable. Staff always helpful by the pool. Pool bar great. -Beach very clean. Never seen sand this smooth in my life. Beach showers are very useful. -Spa staff were excellent. Treatments very reasonably priced. -Buffets were very good. Different types of recipes every day. There's always new food varieties to sample. All fresh food. -Overall, the best holiday resort we've ever been to. Will definetely be coming back again. -Thanks to everyone for making our time most enjoyable and relaxing.

Compassion, care, our wellbeing and overall joy from every member of staff, we encountered from the minute we arrived until we left. We were stranded tourists amongst many others. Who were taken care of due to our flight being cancelled. Easyjet did not help. No representative available in person or via their helpline. This hotel was found on booking.com. I have never been so grateful or overwhelmed with the kindness that we received. ❤️ to this hotel, we also were given gifts when we flew home. Stayed 4 nights and 5 days. We all were given upgrades to fully inclusive ( no extra charge) seafront rooms.

We were at the hotel with the kids, Staff were very friendly and helpful: the reception, luggage, restaurant, room service, etc... We opted for an all-inclusive option, which was perfect, especially with the children Food was excellent with plenty of varieties of all tastes in the buffet at the main restaurant Entertainment during the day and in the evenings was amazing. The entire family had fun, from pool foam party to evening samba show and beach party with professional DJ. The entertainment team and the kids' club team were very professional Cleanliness was also perfect We enjoyed our stay, and we will definitely return to this hotel

I loved my stay from start to finish, the staff are amazing, so attentive and will go above and beyond for you. Imed who is the Guest Relations Manager, is a credit to the hotel, he welcomed me to the hotel, always asking about your stay and showing genuine interest in you. The food was lovely, various options & cuisines, everything made fresh. The rooms are amazingly clean, spacious and a great size. Hichem the server in the buffet restaurant was absolutely amazing too! Couldn’t do enough for you! Can’t wait to return, honestly one of the best hotels I’ve ever stayed in!